MekaMassage

Policies & Proceedures

 

It is my intention to provide you with a professional and therapeutic massage.

The following policies and procedures serve as a guide for first-time and regular massage clients.

I understand unanticipated events occur in everyone's life. Unforeseen events such as car problems, traffic considerations, business meetings, and project deadlines, are just a few reasons why one might consider canceling a massage appointment.

It is my commitment to provide a unique and outstanding massage experience to all clients and out of consideration for my time, I have adopted the following policies:

 

ARRIVAL TO YOUR MASSAGE

Please arrive for your appointment 5 minutes prior to the scheduled starting time. This allows you the time to fill out a client intake form (new clients) and prepare for your session. All sessions have a specific time schedule and early arrival allows for a relaxed and unhurried experience.

If late arrival is inevitable, your session may be shortened in order to keep on schedule. The original treatment time will be charged.

 

CANCELLATION POLICY

Please provide at least 24 hours notice if you need to reschedule or cancel a treatment. This gives me enough time to fill the slot. If a client fails to cancel within 24 hours multiple times (2 or more), they will be asked to pre-pay for future services.

 

LATE ARRIVAL POLICY

Late arrivals will not receive extension of scheduled appointments. In special cases, and when my schedule will allow, I may be able to accommodate a full session. This will be at my discretion. The original reservation fee will be charged, even if it is not a full session.

 

NO SHOW POLICY

Clients who fail to show for appointments may be asked to pre-pay for future services. It is important that I am compensated for reserved time slots.